BERNINA commercial embroidery machine

Founded in 1893, BERNINA is a historic sewing machine manufacturer from Switzerland and has continued developing home-use and commercial sewing machines for more than 130 years. Today, with its Swiss headquarters as the hub, the company has sales networks and support locations around the world, including the United States, Europe, and Asia.

This webpage introduces the features of BERNINA’s commercial embroidery machines, the company’s support system, and representative models.

Source: BERNINA Official Website
https://www.bernina.com/en-US/Home-United-States

Key Features of BERNINA

A long-established manufacturer founded in the 19th century

BERNINA is a sewing machine manufacturer founded in Switzerland in 1893, with a history of continuous product development spanning more than 130 years.

With a proven track record of developing the world’s first hemstitch sewing machine, BERNINA applies the technology and know-how cultivated through its home-use sewing machines to the field of commercial embroidery machines. Quality and reliability backed by decades of manufacturing and sales experience stand out as key features of the company.

Source: BERNINA Official Website (https://www.bernina.com/en-US/Footer-en-US/Why-BERNINA/Quality-Tradition/History), In 1893, Karl Friedrich Gegauf developed the hemstitch machine.

Offers manuals and tutorial videos

For its commercial embroidery machines, BERNINA publishes manuals and tutorial videos online, making it possible to learn operation step by step even right after setup. The tutorials cover a wide range of topics, from basic operation to thread changes and bobbin replacement, which is reassuring because users can follow along on video while working.

It also provides extensive manuals on maintenance and troubleshooting, making it possible to find answers and troubleshoot issues online.

Comprehensive support from model selection to maintenance

Another feature is its consistent support—from choosing a model before purchase to operational support after installation. Through its global store and service network, users can receive model recommendations tailored to their intended use, along with support for setup, such as selecting accessories and embroidery software.

After purchase, maintenance and repairs are handled directly, and the support structure is designed to help users continue operating with peace of mind over the long term.

Comprehensive warranty available for buyers

The warranty offering is also substantial, which can make long-term operation easier. Electrical components are covered for two years, printed circuit boards for five years, and mechanical parts for 20 years; if the conditions are met, repair or replacement services are available. With a support structure that also makes it easy to consult even in cases outside the warranty, users can continue operating while keeping concerns to a minimum.

*Warranty conditions
- The BERNINA warranty covers only the cost of defective parts; labor and shipping costs are the purchaser’s responsibility. - To receive repair or replacement, the product must be returned to an authorized dealer or designated location. - The warranty does not cover misuse, neglect, shipping damage, tampering, failure to maintain, or alteration of the serial number. - Proof of purchase (such as a sales receipt or warranty) must be presented when requesting repairs. - To activate the warranty, the warranty card must be returned within 90 days of purchase or online registration must be completed within 30 days of purchase. - Usage instructions must be received from the retailer within 90 days of purchase. - The machine must be unplugged from the power source when not in use.

Source: BERNINA Official Website (https://www.bernina.com/en-US/Support-US/BERNINA-Warranty)

Lineup of Featured Embroidery Machines from BERNINA

BERNINA E16 PRO

Source: BERNINA Official Website
https://www.bernina.com/en-US/Machines-US/Multineedle-Embroidery/BERNINA-E-16

This is an easy-to-use commercial embroidery machine suited to operation in small shops and ateliers. With a stitch speed of 1,400 spm, it supports a steady workflow for everyday production. Automatic thread tension adjustment is another feature, helping keep stitch quality more consistent depending on material thickness.

A large touch panel is built in, allowing intuitive operation and easy progress checks. It also includes design management functions, so embroidery data can be managed and changed on the machine itself, helping keep the production workflow organized.

• Maximum speed: 1,400 spm
• Number of heads: 1
• Number of needles: 16
• Maximum embroidery field: Approx. 410 mm x 394 mm (16.1 x 15.5 inches)
• Weight: Not specified
• Power consumption: Not specified

Finished product examples

Source: BERNINA Official Website
https://www.bernina.com/en-US/Machines-US/Multineedle-Embroidery/BERNINA-E-16

Customer Reviews

No customer reviews were available.

Summary by the Editorial Team

With a long manufacturing history and attentive support, BERNINA provides commercial embroidery machines designed for dependable day-to-day operation. The company also applies technology developed for home-use sewing machines to its commercial lineup, and it gives the impression of being easy to continue using over time—both in terms of operation and post-installation follow-up. With video tutorials, long-term warranties, and other measures, it also offers systems designed to help reduce concerns after installation.

On the other hand, the right model will vary depending on the production volume needed and the preferred production style. When choosing a commercial embroidery machine, it can be helpful to compare this webpage with other manufacturers’ features as well, and consider a model that fits a company’s operation.

How to Choose the Right Commercial Embroidery Machine
for Your Business

Success in the embroidery business starts with selecting the perfect machine for your needs. Priority on production speed, quality, and cost varies depending on your business scale whether it's high-volume OEM production, specialized studio work, or a space-saving personal shop.

This website introduces the ideal machine for each of these unique business models.

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Basic Information on BERNINA